Public Authority

DUE TO THE COVID-19 PANDEMIC,  LIMITED IN-PERSON SERVICES ARE AVAILABLE AT THIS TIME. PLEASE MAIL, FAX OR EMAIL PAPERWORK TO THE FOLLOWING:

Mail: 101 Cirby Hills Drive, Roseville, CA 95678

Fax: 916-787-8922 or 530-886-3690

Email: IHSS@placer.ca.gov or PublicAuthority@placer.ca.gov 

Thank you for your cooperation during this time.

Are you a current Placer County IHSS Provider or Recipient? If so, we have a limited supply of Personal Protective Equipment – PPE (masks/gloves) for you!

If you would like to receive free PPE:

For the quickest response please email the IHSS/PA Call Center at IHSS@placer.ca.gov to submit your request. Make sure to include your name, the mailing address where you would like the PPE to be sent, your mask size and glove size (small, medium, or large) and your IHSS case number or provider number -- leaving out any of this information will delay the processing of your request.

If you are unable to utilize email, you can also call the IHSS/PA Call Center to submit your request at 530-889-7115. Make sure to include all of the above information in your voicemail.

If you are receiving county-provided PPE or if you have your own PPE that you are utilizing, click the link below to see a demonstration on how to properly put on and remove the PPE:

https://www.cdc.gov/hai/pdfs/ppe/ppe-sequence.pdf

For more information regarding caregiving during this challenging time, CareAcademy has released a FREE COVID-19 Certification Class that prepares direct care workers to perform critical frontline work. With this self-study class, gain relevant, reliable information about the virus and learn how to care for yourself and your recipients amidst the COVID-19 pandemic:

COVID-19: A Guide for Direct Care Workers

Public Authority

Placer County In-Home Supportive Services (IHSS) Public Authority provides information and assistance to IHSS Consumers who need help selecting a home care provider. The Public Authority also serves as the employer of record for over 3,000 Providers in Placer County.

The Placer County IHSS Public Authority works with the IHSS program to assist the elderly and people with disabilities to remain safely in their homes. The IHSS Public Authority provides IHSS Consumers access to IHSS Providers who meet consumers’ service needs and supports a positive, productive relationship between them.

Important COVID19 Information

IHSS providers need Personal Protective Equipment (PPE) when they perform direct patient care at home or other non-healthcare settings and have prolonged, close direct contact with recipients with possible or confirmed COVID-19 infection or their bodily fluids. The CDPH’s guidance can be found at the following link:

Use of Personal Protective Equipment

The link below demonstrates how to properly put on and remove the PPE:

Personal Protective Equipment how to’s

COVID19 Letter to Providers

COVID19 Letter to Recipients

Services Provided

Placer County IHSS Public Authority services include:

  • Serve as Employer of Record for IHSS Providers
  • Recruitment and screening of IHSS Providers
  • Maintain a registry of screened and trained IHSS Providers
  • Match IHSS Consumers with qualified IHSS Providers
  • Provide education for IHSS Providers

Let Your Voice Be Heard

Do you have ideas about In-Home Supportive Services (IHSS) and how to make it a better program? Are you a recipient of IHSS or a care provider? If so, get involved--join the IHSS Advisory Committee!

The purpose of the committee is to review upcoming program changes, issues, and concerns and provide advice and recommendations affecting recipients and care providers in the IHSS program to the Placer County Board of Supervisors and IHSS Public Authority.

Meetings are typically held the 3rd Thursday of odd months in the afternoon in Auburn. Persons interested in IHSS issues should call 530-886-3683 for an application to serve on this committee.

Public Authority Contacts

IHSS/PA Call Center 530-889-7115
Public Authority 530-889-7115
IHSS Payroll Unit 530-889-7135
New Provider Enrollment 916-787-8812
Enrolled Providers - A to J* 916-787-8998
Enrolled Providers - K to Z* 530-886-3689
Registry Specialist A to G*
530-886-3685
Registry Specialist H to N*
916-787-8882
Registry Specialist O to Z*
530-886-3684
Provider Help Desk
866-376-7066
Worker's Compensation Liaison
530-886-3683
United Domestic Workers Union
916-751-2450
Placer County Fraud Investigation
916-784-6180
Adult Protective Service
916-787-8860
Child Protective Service
916-872-6549
Apply for IHSS Service
916-787-8860
*Based on the first letter of the recipient's last name