Animal Services

Beginning November 19 2020, our services will be impacted in the following ways:     

Shelter Services: 

The front doors to the shelter will be locked during business hours and shelter visitors will be directed to contact staff at 530-886-5540 for assistance. Where possible, we are requiring appointments to be made, in advance, for services.  Appointments can be made by contacting 530-886-5540.  

The following services will be offered at the shelter by appointment and visitor access will be limited: 

• Adoption Meet & Greets and Adoption Paperwork 
• Lost Pet Redemption 
• Injured or Aggressive Stray Animal Intake 

Customers are encouraged to utilize the following tools for contactless services and information:

• Viewing adoptable pets and complete an adoption application at  https://www.placer.ca.gov/AdoptablePets
• Search for a lost pet at https://www.placer.ca.gov/LostPets
• Renew your pet license online at https://www.placer.ca.gov/PetLicense or by mail
• Contact us by phone (530-886-5540) or email (ansinfo@placer.ca.gov) for the following:
  • Inquire about adoptable pets and schedule an in-person visit or virtual visit by cell phone
  • Contact us about a lost pet and schedule a time to come in and redeem
  • General questions 
  • Adoption follow up support
  • Inquiring about surrendering a pet

We are temporarily limiting or suspending the following non-essential services:

• Owner surrendered animals without appointment
• Trapping and intaking healthy stray cats for adoption or TNR
• Volunteer Orientations
• Shelter tours and events

Field Services: 

If you have an Animal Control complaint, question or concern, please call 530-886-5500.

Animal Control Officers will be responding to the following essential calls:

• Stray loose animals (domestic or livestock)
• Vicious or dangerous animals
• Animal bites
• Cruelty or neglect concerns
• Injured or sick animal calls (domestic, livestock, and wildlife)

The following contactless services are also available:

• For Shelter Assistance, call 530-886-5540 or 530-886-5541
• For Animal Control Assistance, call 530-886-5500
• Use one of our available online services
  • View Lost Pets – www.placer.ca.gov/LostPets
  • View Adoptable Pets – www.placer.ca.gov/AdoptablePets
  • License your pet – www.placer.ca.gov/petlicense