Animal Services

As some of you may be aware, Placer County will be limiting its public counter services and staffing through at least March 29 to help combat the spread of COVID-19. We apologize for the inconvenience this may cause, but we know it is essential that we at Animal Services do our part to help slow the spread of this disease.  In addition to public health and safety, our shelter animals remain a top priority.  We will continue to provide essential services and offer modified opportunities for the public to visit the shelter to adopt pets and redeem lost animals.  It is imperative that animals continue to exit our shelter for their health and well-being, and to ensure that we have open spaces available for incoming animals in need.  We appreciate your patience and support during this unprecedented event.

Beginning March 18, our services will be impacted in the following ways: 

Shelter Services
The front doors to the shelter will be locked during business hours and shelter visitors will be directed to contact staff at 530-886-5540 for assistance. Where possible, we are requiring appointments to be made, in advance, for services. Appointments can be made by contacting 530-886-5540.

The following services will be offered at the shelter by appointment and visitor access will be limited:

• Adoption Meet & Greets and Adoption Paperwork
• Lost Pet Redemption
• Injured or Aggressive Stray Animal Intake

Customers are encouraged to utilize the following tools for services and information:

• Viewing adoptable pets and complete an adoption application at  www.placer.ca.gov/AdoptablePets
• Search for a lost pet at www.placer.ca.gov/LostPets
• Renew your pet license online at www.placer.ca.gov/PetLicense or by mail
• Contact us by phone at 530-886-5540 or email ansinfo@placer.ca.gov for the following:
  • Inquire about adoptable pets and schedule an in-person visit or virtual visit by cell phone
  • Contact us about a lost pet and schedule a time to come in and redeem
  • General questions
  • Adoption follow up support
  • Inquiring about surrendering a pet

We are temporarily suspending the following non-essential services:

• Owner surrendered animals without appointment
• Trapping and intaking healthy stray cats for adoption or TNR
• Volunteer Orientations
• Shelter tours and events

Field Services

If have an Animal Control complaint, question or concern, please call 530-886-5500. 

Animal Control Officers will be responding to the following essential calls:

• Stray loose animals (domestic or livestock)
• Vicious or dangerous animals
• Animal bites
• Cruelty or neglect concerns
• Injured or sick animal calls (domestic, livestock, and wildlife)